Bajaj Allianz Insurance company is arguably the best in industry when it comes to customer friendliness and ease of getting/renewing an Insurance. However I became victim of their buggy online renewal and their ill-equipped, ill-trained customer care executives.
It all started the day I recieved an email from Bajaj Allianz notifying me that my two-wheeler insurance is due renewal in a months time. That’s good, I have 30 days to get my insurance renewed before it expires. Never did I know that I’d be making calls to various people to get the task done on the expiry day.